Privacy & POPIA Notice

Launch review: This notice is provided as a practical website privacy statement and should be reviewed by the practice before publication to confirm that it matches its final administrative and record-retention procedures.

Information we receive

When you contact Khanyisa Wellness by email, telephone, WhatsApp or the website enquiry form, you may provide contact details and information about the service you are enquiring about.

How information is used

Information supplied through the website is used to respond to enquiries, arrange appointments and communicate about services requested from Khanyisa Wellness. The website does not currently provide a client account or online clinical-record system.

Email and website enquiries

The current website uses your own email application to prepare and send enquiries. Please avoid including unnecessary sensitive or confidential clinical information in an initial website or email enquiry.

Sharing and protection

Personal information should only be accessed or shared where necessary for the purpose for which it was provided, where required for professional service delivery, or where disclosure is required or permitted by law. Reasonable administrative and technical measures should be used to protect personal information.

Your choices

You may contact the practice to ask about personal information you have supplied through website enquiries, or to request that contact details be corrected where appropriate, subject to applicable professional and legal record-keeping obligations.

Contact

For privacy-related queries, contact Khanyisa Wellness at lisa@lnaicker.com or +27 67 005 2830.